Prairie Berries accepts payments through PayPal and Stripe. You do not need a PayPal Account to pay for your items through PayPal: Once you are sent to the PayPal website, scroll down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
Packages will not be sent until the payment has been received.
If you are having issues with PayPal, Stripe or any other aspect of the transaction, please do not hesitate to contact us. We will work with you to accommodate your needs.
All orders will ship within 3-5 business days from the date of payment. All packages will be sent via Canada Post, Fedex or Purolator.
For shipping to the United States there is a base fee of $20.00 and orders will be shipped via Canada Post.
All orders are sent via standard mail, unless noted otherwise. Notify the seller prior to making the purchase, if priority or first class mail is preferred.
If the shipping address is different from the address provided through PayPal, please contact the seller prior to payment.
Refunds and Exchanges
If your product arrives damaged please take a picture and contact us so we can issue you a refund or send you new product.
Prairie Berries is now offering Subscriptions for some products on our online store. You can cancel your subscription at any time.
Add a qualifying product to your cart. Choose which subscription you would like to sign up for and follow the check out instructions.
To cancel or make changes to your subscription access your account on www.prairieberries.com.
– top left hand corner click “My account”
– click subscription
– make any necessary changes to your subscription
If you have any issues please contact us.
Our Commitment to your Privacy
Prairie Berries is committed to protecting your privacy and ensuring that your visit to our website is secure.
Security of your Personal Information
To maintain the security of your information, once the information is in our system, it is accessible to authorized Prairie Berries personnel only. We strictly enforce our privacy policies with our members and any breach of this policy will result in termination.
How we use your Personal Information
Your personal information will be used in order to provide you with the requested informatoin. This includes the use of information for completing our RFQ form or communicating back to you.
We may also use personal information in a manner that does not identify you specifically nor allow you to be contacted but does identify certain criteria about our Site’s users in general (such as we may inform third parties about the number of registered users, number of unique visitors, and the pages most frequently browsed).
Who we share your Personal Information with
We will NOT sell or rent your name or personal information to anyone else. We DO NOT sell, rent or provide outside access to our mailing list at all.
Prairie Berries will not release your personal information to authorities unless required by law, search warrant, court order, subpoena, or fraud investigation.
Prairie Berries will share your information with third parties only to the extent necessary to provide the services and products requested by you. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information.
Collection of your Personal Information
Prairie Berries only saves such personal information that is necessary for you to access and use our services. This personal information includes, but is not limited to, first and last name, email address, phone number, your organization & your request for quote needs. Upon request, we will delete your personal information.
Document Preparation and Privacy of Information
The information you provide Prairie Berries via our website or via Facebook is held strictly confidential.